Frequently Asked Questions

What do I need to do before delivery?

Remove all barriers such as fences, low limbs, stumps, mud, and utility wires less than 13′ off the ground. You’ll need a clear access path ready, prior to our arrival, or request your structure be built on site.

Check with your local building code office as to requirements and constraints. Smaller sizes in some townships don’t require permits but you may need to move your portable building if you’re too close to a property line, for example. Check out any zoning and permit issues and then mark exactly where the building is going with 5 marker flags. (4 corners and 1 door location)

Here at Heritage Structures, we offer free site checking to assist you. Or if you’d like, you can also email a photo of the site to sales@heritagestructures.online.

What if I can't get a truck and trailer in my yard?

Our drivers carry a unique piece of equipment, called a Mule, on their trucks. The Mule is a maneuverable forklift-like device to help get your new storage building into tight spots that a truck may not be able to go. The Mule also has less impact on your yard than a truck and trailer might. With a Mule, the driver can unload your portable building in the street or driveway. Two wheels are placed under one end of the building. The Mule supports the other end of the building allowing the driver to maneuver your portable building to your site.

Do I need to be at home for delivery?

If the site is flagged, you don’t need to be present; although we do require it to be prepaid prior to delivery. Drop off payment to your salesperson ahead of time if you want to be doing other things on delivery day. We will sign your delivery confirmation for you as a convenience and leave you a copy inside.

How long does delivery take?

Our experienced delivery crew can typically deliver a portable building in an hour or less; although if you’ve ordered our leveling service, it can take longer. Built-on-site orders usually take the whole day.

How long do I wait till my portable building is ready?

Most custom orders will be delivered within 4 weeks of time of order. In- stock sheds will be delivered within 2 weeks of time of purchase.

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